Case study - Aussie Digital Business SystemsAussie Digital Business Systems Case study - Aussie Digital Business Systems

CASE STUDY

HOW WE HELP OTHER ORGANIZATION SHINE

How this small business inreased revenue by 200% and profit by 40%

Business brokers

A medium business based in Melbourne has seen good demand for their business lending and business brokering services.  The management team is too busy focusing on business handling the inbound enquiries and managing the lead generation funnel.  However, the company has been recording very low conversion rates.  Also, when they approached us, there was low traceability on the history of each enquiry from source to conversion.

Key Metrics

 

Before

After

Revenue Growth

1,500,000

2,850,000

Increase in profit

7%

37%

Conversion Rate

4%

40%

Duration of Sales cycle

12 weeks

4 weeks

 

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Convert visitors into leads - Professional Service Consultants

Professional Service Consultants

A Professional service consultant based in Melbourne has seen a growing demand for their customers for booking appointments in advance to manage other appointments lined up. The customers who travel from remote areas to consult the consultant, it was very important for them to have this facility of booking the appointment with the details of professional consultants of their choice to plan ahead in advance the travel time which would also benefit consultant in making sure that every appointment is addressed and no customers appointment overlaps with the other services.  

Key Metrics

 BeforeAfter
Conversion rate25%45%
Customers increase
(per month)
120190
Productivity rate55%78%

 

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Shorten the sales and engagement cycle - Career Consultants

Career Consulting

A career consultant agent based in Melbourne. With his extensive knowledge and skills in his field, he and his team want to guide and mentor young aspiring students from other countries to pursue their career in Australia. To ease the process and to leverage the technology, he and his team is very keen to have an application that can instantly schedule an appointment for  team to book in the slots for consulting. This can be done by integrating the widget into the website where in it takes about 2 minutes to fill in the form to book an appointment. Overheads cost of inbound agent/receptionist is completely avoided.

Key Metrics

 BeforeAfter
Number of students
(per month)
110190
Lead generation55%78%
Productivity rate50%77%

 

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Queue Management integration for a Beauty Parlour

Beauty parlour

A small business owner of a beauty parlour was struggling to keep a track of number of customers availing the services. Due to the amount of wait time increased the customers used to wait in queues for about 2 hours. Despite getting a lot of walk-in customers, they often neglected to wait in queues for hours together waiting for their names to be called. Also lot of customers return back home after the long wait as they don’t know the time taken for one customer to do a service.

Key Metrics

 BeforeAfter

Customers turnover (per month)

200350
Lead Generation52%72%
Productivity rate45%79%

 

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Collaborate and win

Construction company 

A top-notch construction based company around  Australia has seen a growing amount of employees working across the globe in various projects. The demand for a productivity-based system to handle the multiple locations of employees was going out of hand. To track the employees contribution to the project and understand his contribution was harder for the project manager to handle.  The management team was too busy in focussing on the construction projects and hence was in need of a productivity management system which will allow the employees to enter in their timesheets and track the other required details of the employees. Also, when they approached us, there was lots of records which were lost and was too hard to manage their performance there was loads of anomalies which led to various issues.

Key Metrics

 

Before

After

Revenue Growth

4,500,000

5,950,000

Increase in profit

7%

37%

Productivity rate

50%

78%

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IT Staffing on Bigdata for major Telco

Telco Company

The major Telco company in Australia providing a full range of telecom services throughout Australia. For business customers, they are the specialists in hybrid IT and integrate data centre, cloud, and dedicated servers. Due to the business dynamics and growing volume of data, the CEO board reporting office has decided to move from the traditional data warehousing platform to big data analyticsAs a critical element of the project, our customer needed expert consulting in big data specifically in migration from traditional platform to new cloud-based big data. 

 

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Telco company 

A major telecom company in Australia providing offering a full range of telecom services throughout Australia. They provide data, voice and mobile services. As a critical element of the business, the company needed to ensure their applications provide continued functionality and deliver business outcomes to the business in a sustained manner.  

Warehouse

The south-east warehouse based in Melbourne has an arriving product, storage, picking, and shipping process activities and the efficiency of a warehouse is dependent upon how efficiently, it can perform these activities. They are facing the key challenges for poor accuracy of inventory location, a long cycle time of receiving process, and a non-real-time empty storage location. Managing assets using serial numbers and spreadsheets or tracking equipment with barcode labels. However, these methods require a significant amount of manual labour. Time spent searching for critical equipment can lead to expensive delays or downtime, missed deadlines and customer commitments, and wasted labour.

Library

The library system based in Melbourne has been a growing demand for their customers for finding the books, issuing the books, return it to the librarian and more activities. Here, bar-code technology is found in the current library system. For every book, a bar-code is given. The bar-code scanner is to be read by the librarian using the scanner. Human involvement is needed for issuing the book, managing the book return, and updating the records, locating the book location. At the time of manufacture, the bar-codes must be programmed, and these codes can only be computed once. This is a very time-consuming process and wastes a lot of time.

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