- Powerful and configurable interface
- Queue Transfer – Transfer customer from one queue to another queue
- Ability to prioritise the queue
- Ability to manage multiple queues
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- Job Board
- Case study
Gives customer more freedom while waiting for their turn, our system can send out SMS notifications as the customer’s queue number is getting near.
Live KPI monitoring – Real-time dashboards and historical reports help manage and optimize the customer journey, day-to-day and into the future.
A small business owner of a beauty parlour was struggling to keep a track of number of customers availing the services. Due to the amount of wait time increased the customers used to wait in queues for about 2 hours. Despite getting a lot of walk-in customers, they often neglected to wait in queues for hours together waiting for their names to be called. Also lot of customers return back home after the long wait as they don’t know the time taken for one customer to do a service.
Customers turnover (per month)
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